Privacy Policy

Privacy Policy

Lasera Skin Laser Center ("Lasera", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our online ads, or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website, booking forms, or online ads:

• Personal Information: Name, contact number, email address, and other details you provide when booking an appointment or submitting an inquiry.
• Booking Details: Preferred services, appointment dates, and payment preferences.
• Automatically Collected Data: IP address, browser type, device information, and browsing behavior through tools such as Facebook Pixel, Google Analytics, and other tracking technologies.
• Payment Information: If you make a payment, we collect limited payment details processed securely through third-party providers.

2. How We Use Your Information

We use the collected information to:

• Process bookings and provide requested services.
• Communicate appointment reminders, updates, and promotional offers (via SMS, email, or Messenger).
• Improve website performance and personalize your experience.
• Analyze and optimize our marketing campaigns.
• Comply with applicable laws, regulations, and internal policies.

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools (e.g., Facebook Pixel, Google Analytics) to enhance your browsing experience, understand user behavior, and deliver relevant advertisements. You can disable cookies through your browser settings, but some features may not function properly if you do.

4. How We Protect Your Data

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All collected data is stored securely and accessed only by authorized personnel.

5. Sharing of Information

We do not sell, trade, or rent users' personal information. However, we may share data with:

• Service providers (e.g., booking platforms, analytics, payment gateways) that help us operate our business.
• Legal authorities when required by law or to protect our rights and safety.

All partners are required to handle your data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173).

6. Your Rights

Under the Philippine Data Privacy Act, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent to processing at any time.
• Lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise your rights, please contact us at privacy@lasera.com.ph.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes stated above or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those sites.

9. Updates to This Policy

We may update this Privacy Policy periodically. All revisions will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@lasera.com.ph

11. Messaging Platforms (Facebook & Instagram)

When you interact with us via Facebook Messenger or Instagram Direct Messages, your messages and profile information are processed through Meta's platform. We use an automated messaging system to respond to customer inquiries, assist with bookings, and provide service information.

Your conversation data is used solely for customer support purposes and is not shared with third parties beyond what is necessary to operate our services. Our use of Meta's messaging APIs is subject to Meta's Platform Terms and Privacy Policy.